Returns & Exchanges
At Christy Dawn, we want you to feel beautiful and comfortable in your pieces, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed items in their original packaging. We are committed to honoring the lifecycle of our garments and ensuring you find the perfect fit for your conscious wardrobe.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email and secure it to your original shipping box.
Send It Back
Drop off your package at any authorized carrier location; please ensure the items are neatly folded to maintain the integrity of the regenerative fabric.
Receive Your Refund
Once our studio team inspects the returned items, we will process your refund to the original payment method or issue store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing